Your commitment to us
When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between VisitWiltshire and yourself.
No contract exists between you and VisitWiltshire for the sale of any tickets until we have received and accepted your order and received payment in full. Once cleared funds are received, there is a binding contract between us.
The description and price of tickets you order will be shown on VisitWiltshire website at the time you place your order. Prices are in UK Sterling and inclusive of any applicable taxes with there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets.
Prices displayed on the site are subject to change without notice. We accept most major credit and debit cards in partnership with our payment gateway.
To ensure that your online shopping experience is secure, your credit/debit card details will be encrypted on a secure server to minimize the possibility of someone being able to read them as they are sent over the Internet.
Limitation of Liability
VisitWiltshire total liability for in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.
The limitation on any exclusion from liability contained in these conditions shall be subject to the provisions of second 2(1) of the Unfair Contract Terms Act 1977.
VisitWiltshire will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unseen event beyond its reasonable control including without limitation Internet and Communication outages, fire, flood, war or act of God.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
Refunds & Cancellations
Tickets cannot be exchanged or refunded after purchase. The Management cannot be held responsible for any tickets which are lost or stolen. This does not affect your statuary rights.
Once purchased on-line tickets may not be used in conjunction with any other offer. No ticket may be resold. Attractions/activities/events reserve the right to refuse entry to late arrivals.
Any discounts or offers on-line are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.
Please bring along your booking reference number and/or email print out.
Prices are correct at time of going to press and are subject to change without notification.
When you place an order online you will be given the option of being notified by email about products, services, events and promotions which we may think will interest you. If you do not wish to be contacted for such purposes you must tick the opt out box.
Data protection policy
During the course of our activities we will collect, store and process personal information about our customers, and we recognise the need to treat it in an appropriate and lawful manner.
The information, which may be held on paper or on a computer or other media, is subject to certain legal safeguards specified in the Data Protection Act 1998 (Act) and other regulations. The Act imposes restrictions on how we may use that information. The information will only be available to ourselves and the company providing the services you are purchasing.
Anyone processing personal data must comply with the eight enforceable principles of good practice. Full details of our policy are available on request at firstname.lastname@example.org
When you place an order online you will be given the option of being notified by post or email about products, services, events and promotions which we may think will interest you. If you do not wish to be contacted for such purposes you must tick the opt out box.